Security Policy

We take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system, and in hard-copy form. Firewalls, 2048 Bit v3 SSL encryption, passwords, anti-virus software and email filters act to protect all our electronic information.

For your convenience and security we accept online payment through Paypal, Money order or Direct deposit. With a paypal account you can pay using Mastercard, Visa, Bank deposit or Paypal balance.

If you are uncomfortable with the security of our online store, please contact us and we can assist you with your order by phone or email.

The House of Alpaca will never request your personal information or credit card details through email. If you receive such an email please contact us.